Who is LodgeLink?
LodgeLink is an online accommodations booking tool that specializes in connecting workforces with the lodging they need. Whether you need a lodge or hotel for one night, a week, or a long-term stay, we help you find where you need to be. From individuals to a large crews, LodgeLink has you covered.
What payment methods are accepted?
Clients can choose to pay by credit card or Purchase Order.
What if I need to change my reservation?
Our tool can accommodate any changes you may need. Whether it be new check-out or check-in dates, a change of room types or crew change, LodgeLink is in constant communication with our lodging partners to ensure your reservation changes are taken care of.
What if I need to cancel my reservation, do I get a refund?
Cancellations must be made 24-hours in advance in order to avoid a cancellation or no show fee.
What are the benefits of booking through LodgeLink?
LodgeLink’s customer dashboard makes booking crew accommodations easy. Our team can pre-populate crews and purchase orders for you to save you time, and our extensive database of lodging options give your team more choice when determining where to stay. LodgeLink also has a detailed mapping software that will help your crews get turn-by-turn directions even when in the most remote of areas.
What taxes are included in my booking?
The taxes included in your room rate are GST and PST where applicable.
Am I getting the best rate?
LodgeLink works closely with our business partners to determine each room rate they want to list on our website.
What if I cant find the accommodation I want on LodgeLink?
Contact us! Our team can help you locate the accommodation that best suits your needs.
How I will know there’s rooms available upon making my booking?
You will receive two emails upon making your reservation: one to acknowledge your reservation request and the other to confirm your reservation. The confirmation email will have a confirmation number for each guest designated by the accommodation. LodgeLink continually communicates with all accommodations with us to ensure a smooth travelling experience.
What if I only have a LSD or coordinates for an accommodation or project site?
LodgeLink allows you to search by LSD, location or coordinates. Depending on what you enter, LodgeLink will aggregate the nearest accommodations and provide directions for you.