Citadel Drilling is a service-focused company that caters to clients’ needs. They currently have rigs operating in Texas and New Mexico and regularly rotate up to 35 rig technicians every 10 days from all across Canada to the airport in Midland, Texas, managing all travel there and back.
When Texas was plunged into a storm in February of 2021, this crisis wreaked havoc across the state. The frigid temperatures left highways impassable and citizens without power and water. The impact of this weather disaster was widely felt, with Citadel crews being no exception. Their travel plans were altered materially, but with Duty of Care in place, they had the solution ready at hand.
So, what exactly does Duty of Care encompass? Most employers have an understanding that it's their responsibility to make sure employees are safe and comfortable when travelling for work. In official terms, it's called Duty of Care and it has become even more of a priority to ensure corporate and crew travellers are safe and that you can communicate with your employees during a travel change, potential safety risk, or in the event of an emergency.