The key issue for Donny, Ashley, and Sandy was finding a reliable way to manage workforce bookings that didn't waste hours of their time. As Donny put it, he needed “the ability to reserve hotels quickly and easily.”
The manual process of calling hotels, finding availability, negotiating prices, and managing payments was a constant drain on time and resources.
For Ashley, dealing with truck drivers who are often on the road for long stretches, had an additional challenge.
“Being able to have drivers check into rooms without needing a credit card. Being able to book rooms seamlessly with the platform,” was her top priority. The need for speed, efficiency, and convenience couldn’t be overstated—every delay meant wasted time and increased frustration for her drivers.
For Sandy, the biggest challenge was the sheer amount of time spent calling every hotel in town to find availability. "I wanted to reduce the time spent calling every hotel in a town to find availability and pricing," she explained.
With crews and schedules that changed frequently, she needed a tool to streamline the entire process.